Privacy

Last updated: June 1, 2026
Your privacy matters to us. This policy explains how we collect, use, and protect your information when you use our platform.
Information we collect
We collect information you provide directly, such as your name, email address, company name, and payment details when you create an account or subscribe to a plan.
We also collect usage data automatically, including how you interact with the platform, which features you use, your device and browser type, and your IP address. This helps us improve the product and provide a better experience.
How we use your information
We use the information we collect to operate and maintain the platform, process transactions and send related information, respond to your requests and provide customer support, send product updates, security alerts, and administrative messages, and improve our platform based on how teams use it.
We do not sell your personal information to third parties. We never have, and we never will.
Data you upload to the platform
The data you connect to or upload to the platform remains yours. We process it solely to provide you with analytics, insights, and reports. We do not access your data for any purpose other than delivering the service you've subscribed to.
Your data is encrypted in transit and at rest using industry-standard AES-256 encryption. We maintain strict internal access controls, and only authorized personnel can access production systems.
Third-party services
We use a limited number of third-party services to operate the platform, including cloud hosting, payment processing, and email delivery. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
Cookies and tracking
We use essential cookies to keep you logged in and remember your preferences. We also use analytics cookies to understand how the platform is used so we can improve it. You can disable non-essential cookies at any time through your browser settings.
Data retention
We retain your account information for as long as your account is active. If you cancel your subscription, we delete your connected data within 30 days. Account information is retained for up to 90 days after cancellation to allow for reactivation, after which it is permanently deleted.
Your rights
Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, export your data in a portable format, and opt out of non-essential communications.
To exercise any of these rights, contact us at privacy@company.com.
Security
We take the security of your data seriously. Our infrastructure is hosted on SOC 2 compliant cloud providers. We conduct regular security audits, penetration testing, and vulnerability assessments. All team members undergo security training and operate under strict access controls.
If we become aware of a security breach that affects your personal data, we will notify you within 72 hours in accordance with applicable regulations.
Children's privacy
Our platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this privacy policy from time to time. If we make significant changes, we will notify you via email or through a notice on our platform at least 30 days before the changes take effect.
Contact us
If you have any questions about this privacy policy or how we handle your data, reach out to us at privacy@company.com.